Online by card (Visa or Mastercard), through NETOPIA Payments. You pay straight from the invoice page in your client account, and the payment is confirmed insta...
I paid the wrong invoice by mistake. What should I do?
Make a note of the invoice number you paid and the one you intended to pay. Check your client account to identify the services associated with each invoice, and keep the transaction confirmation. Do not assume the payment will automatically move between invoices or cover the service you meant to renew.
Send a request for clarification, including both invoice numbers, the payment date and the amount. Ask for the payment allocation to be checked and for guidance on the available options. If the intended renewal is approaching, mention this; do not treat that invoice as paid until the situation has been clarified.
