Online by card (Visa or Mastercard), through NETOPIA Payments. You pay straight from the invoice page in your client account, and the payment is confirmed insta...
My accountant cannot find the invoice in RO e-Factura. What should I check?
First, check that the document is a tax invoice rather than a pro forma invoice, and that the customer details are correct. Note the invoice number and date, then ask your accountant to check the relevant account in Romania’s RO e-Factura system. Submission requirements depend on the tax rules applicable to the transaction.
If the issue remains unclear, request a check through the contact channel available in your client account. Identify the invoice and describe the problem, without sharing passwords or login details for Romania’s Virtual Private Space tax portal. Do not edit the document or pay the invoice again simply because it is not visible in the system.
