Online by card (Visa or Mastercard), through NETOPIA Payments. You pay straight from the invoice page in your client account, and the payment is confirmed insta...
I disagree with a payment. Should I ask my bank to dispute it straight away?
If you recognise the payment but dispute the amount or service, first review the order, invoice and relevant correspondence. Send a request for clarification identifying the transaction, explaining the issue and stating the resolution you want. Keep the documents and replies, as your bank may request them if you open a dispute.
If you do not recognise the transaction at all or suspect unauthorised use of your card, contact your bank immediately through its official channels. Your bank can explain protective measures, the dispute process and applicable deadlines. Disputing a payment does not guarantee a refund and does not replace a service cancellation request.
