Online by card (Visa or Mastercard), through NETOPIA Payments. You pay straight from the invoice page in your client account, and the payment is confirmed insta...
Which card details can I share when asking for help with a payment?
For an initial check, provide the order or invoice number, payment date, amount and transaction reference, if available. Do not send your full card number, CVV/CVC, PIN, passwords or authorisation codes received by text message or through your banking app. These should not be included in a request for help.
If you attach a screenshot, hide sensitive details, your balance and unrelated transactions. Check the image before sending it and leave only the information needed to identify the payment visible. Do not photograph both sides of your card as proof that you have paid.
