Online by card (Visa or Mastercard), through NETOPIA Payments. You pay straight from the invoice page in your client account, and the payment is confirmed insta...
I have paid for hosting, but my website is not working. Should I pay again?
Do not make another payment simply because your website will not load. Website availability and payment status are separate matters: the problem could involve your domain, DNS settings or website application rather than billing.
Check that you paid the invoice for the correct service and review its status in your client account. Make a note of the error message and when you first noticed it. If the payment is recorded but the problem continues, ask for the situation to be checked. Provide the domain, invoice number and error message, but not your full card details.
