Online by card (Visa or Mastercard), through NETOPIA Payments. You pay straight from the invoice page in your client account, and the payment is confirmed insta...
Do I need a special form to exercise my right of withdrawal?
No. Under Romanian Emergency Ordinance OUG 34/2014, you can use the statutory withdrawal form, but it is not compulsory: you can also send an unequivocal statement informing us of your decision. Your message must clearly state that you are exercising your right of withdrawal, rather than simply asking about that option.
Email us at [email protected] or open a ticket from your client account. Identify the service and order concerned so we can match your request to the correct purchase. Choosing a written statement instead of the form does not change the legal conditions governing your right of withdrawal.
