Online by card (Visa or Mastercard), through NETOPIA Payments. You pay straight from the invoice page in your client account, and the payment is confirmed insta...
My card payment was declined. What should I check before trying again?
Check your banking app to see whether the payment is declined, pending or completed. If the amount is reserved or the transaction status is unclear, ask your bank to clarify before trying again, to avoid a possible duplicate payment.
If the transaction is confirmed as declined, check your card details, available balance, online payment limits and any authorisation requests in your banking app. If the problem continues, you can submit an enquiry with your order number and the error message. Do not send your full card number, CVV or authorisation codes.
