I haven’t received my renewal email. What should I check?

Ce contenu n'est disponible qu'en roumain et en anglais ; le texte anglais est affiché ci-dessous.

I haven’t received my renewal email. What should I check?

Check your spam folder and any other folders or categories where messages may be sorted automatically. Search for GazduireOnline.ro and check that the email address associated with your customer account is correct and still accessible. If you use email filters or forwarding, review those rules too. For domains we send reminders 30 and 7 days before expiry.

Access your customer account separately and review the available information about the relevant service or domain, invoices and payment deadlines. Not receiving an email does not mean there is nothing to pay. If anything is unclear, email [email protected] and identify the service or domain whose renewal notification you are expecting.

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