Online by card (Visa or Mastercard), through NETOPIA Payments. You pay straight from the invoice page in your client account, and the payment is confirmed insta...
Do I have to give a reason when exercising my right of withdrawal?
You do not have to justify your decision when exercising your statutory right of withdrawal as an individual buying as a consumer. However, clearly state that you wish to withdraw and identify the relevant order or service. A message that only describes a complaint may not clearly communicate that intention.
Consumers have a statutory 14-day withdrawal period, but exceptions and conditions depend on the purchase. For domains, this right is lost after registration. Check the applicable terms and ask for clarification about your order. Not having to give a reason does not automatically mean that a full refund is due.
