Frequently asked questions: Hosting
Find all information about Hosting in one place. Our Hosting FAQ is comprehensive and useful.
Hosting
We keep the Hosting FAQ up to date.
If you can't find the answer you are looking for here, contact us at any time.
What type of support do you offer?
GazduireOnline is well known in the industry for its excellent support specialists. We offer support 24/7, 365 days a year, by email, live chat and tickets from...
How do I move my website to another host without losing files or emails?
Before moving, save separate copies of your website files, database and emails, if your current provider hosts them. Record your DNS settings and identify the s...
What can I do to protect my WordPress website from unauthorised access?
Update WordPress, your theme and plugins after taking a backup and checking compatibility. Remove unused plugins and themes, and only install components from tr...
My website is slow. How can I check whether hosting is the cause?
Start by checking several pages on both your phone and computer, and try another internet connection too. A performance testing tool can help you identify wheth...
How can I test WordPress updates without changing the site visitors see?
Use a test copy of your website, often called staging, in an environment separate from the live site. You can create it locally or in suitable hosting space. Re...
Can I host two websites on the same hosting account?
You can if your chosen plan supports multiple websites. Before adding a second site, check the limits for domains, databases, storage and processing resources....
What should I do if my hosting storage is full?
First, check what is taking up space: website files, emails, databases, logs or backup archives stored in your account. Depending on the service, some categorie...
How do I point my domain to my hosting without affecting email?
First, check where your domain’s DNS zone is managed and identify the records used for your website and email. If you are only moving the website, you can usual...
Can I schedule automated website tasks, such as a product import?
You can schedule automated tasks using tools such as cron, if your hosting service supports them. First, check your application’s requirements and the service l...
How do I change my PHP version without breaking my website?
Before changing PHP versions, check which versions your website platform, theme and extensions support. Choose a version that still receives security updates an...
Hosting questions
- What is WordPress?
- What is Managed WordPress Hosting?
- How does your version of WordPress differ from other installations?
- Do I need to set up my database?
- What is Shared Hosting?
- How do I get started with Shared Hosting?
Domain questions
- Which domain extensions can I register with you?
- What details do I need for a .ro domain?
- How do I transfer my domain to you?
- What happens if my domain expires?
- Are my details shown publicly in WHOIS?
- Can I register a domain before I have a website or hosting plan?
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