Frequently asked questions: Hosting
Find all information about Hosting in one place. Our Hosting FAQ is comprehensive and useful.
Hosting
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My website redirects to suspicious pages. What should I do if it may have been compromised?
Unexpected redirects, altered pages or unfamiliar user accounts should be treated as signs of a possible security incident. Contact your hosting provider and, w...
How do I upload my website files securely: FTP or SFTP?
If your hosting supports SFTP, use it in preference to plain FTP: it encrypts the connection, including passwords and file transfers. Plain FTP does not encrypt...
Why can’t I upload a larger file to WordPress when I still have storage space?
Free storage is not the only limit that applies to uploads. The application’s file size limit, PHP settings, server rules or request processing time may also af...
My website cannot connect to an external service. What should I check?
If a payment, delivery or invoicing integration stops working, first check the error message and the external service’s status. Confirm that the API address is...
My website shows “403 Forbidden”. How can I find out why access is blocked?
A “403 Forbidden” error means the server is refusing access to the requested resource. Check whether it affects the whole website, a single page or only connect...
My homepage works, but other pages return 404 errors. What should I check in WordPress?
If your homepage opens but other pages show “404 Not Found”, first check that those pages are published and that your menu links point to the correct addresses....
How can I stop bots consuming resources without blocking genuine visitors?
Start with the access logs: look for frequent requests to the same URLs, repeated searches or login attempts, and unusual traffic increases. Do not automaticall...
Can I send newsletters directly from my website hosting?
Before sending a newsletter, check your hosting service’s rules on bulk email, sending limits and resource usage. Being able to send website notifications does...
Can I deploy my website from Git without uploading every file manually?
Yes, provided your hosting environment or an external automation service supports a compatible deployment method. Check whether SSH access, Git and the commands...
Can I use a CDN with my website hosting, and what do I need to configure?
You can use a CDN to deliver certain website files from geographically distributed servers. It does not replace your hosting, and setup depends on the service:...
Hosting questions
- What is WordPress?
- What is Managed WordPress Hosting?
- How does your version of WordPress differ from other installations?
- Do I need to set up my database?
- What is Shared Hosting?
- How do I get started with Shared Hosting?
Domain questions
- Which domain extensions can I register with you?
- What details do I need for a .ro domain?
- How do I transfer my domain to you?
- What happens if my domain expires?
- Are my details shown publicly in WHOIS?
- Can I register a domain before I have a website or hosting plan?
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