How can I keep proof that I submitted my withdrawal request on time?

Ce contenu n'est disponible qu'en roumain et en anglais ; le texte anglais est affiché ci-dessous.

How can I keep proof that I submitted my withdrawal request on time?

Submit your request through a channel specified in the contractual terms and keep a copy showing the date and time it was sent. Clearly state that you are exercising your right of withdrawal and identify the service and order. Do not rely solely on removing a service from a list or leaving an invoice unpaid.

Save any acknowledgement, request reference and reply. If you receive no acknowledgement, ask whether your request has been recorded and keep that correspondence too. These records help document your request, but do not establish eligibility on their own: for example, the right of withdrawal for domains is lost once registration is completed.

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